Reviews

Reviews for this Property

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Great house!

    Andrea M from Livermore, Ca recommends this property
    Stayed 2 days in February, 2012

    I would strongly recommend this house! It was clean, updated, safe for our kids, and in a great location. I read that previous guests had plumbing issues, but we did not experience any problems at all.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Great Place!

    A Guest from San Jose, Calif. recommends this property
    Stayed 8 days in July, 2011

    This was our first time at peaceful pines and our family thouroughly enjoyed it. It has many amentities that we did not have in other rentals that we stayed in. Pool table, darts, hot tub and ping pong to just name a few. Highly recommend it.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Kathy R

    A Guest from Danville, CA recommends this property
    Stayed 6 days in July, 2011

    Two complaints: The TV/Cable wasn't working, and there was not any outdoor furniture to enjoy meals or lounge out on the deck. Otherwise, a great home!!

    Manager Response

    The TV cable line was down and has been repaired. These owners only provide basic TV cable use so the channels are limited.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Camille J

    Camille J from Redwood City, CA recommends this property
    Stayed 3 days in February, 2011

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Great place to stay

    A Guest from Ripon, CA recommends this property
    Stayed 3 days in February, 2011

    We enjoyed our stay and will definitely stay here again.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Review By Glenn W

    Glenn W from Davis, CA recommends this property
    Stayed 2 days in December, 2010

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Very nice snow get-away!

    Melani C from Menlo Park, CA recommends this property
    Stayed 3 days in December, 2010

    The Peaceful Pines home was spacious enough for 10 people, was in pretty much pristine condition,had a well-tooled kitchen, and with all those windows, had beautiful views of the snow!... I would recommend it! (I will add only 2 negatives we encountered [only reason for not rating 5 stars across on all rankings] which hopefully will have been repaired asap: the phone didn't work properly (did not allow *any* calls out--heaven forbid we would've needed to call 911, etc.), and the 'side by side' refrigerator didn't function properly (the freezer only kept things as cold as a too warm refrigerator, and the refrig barely kept anything cool).

    Manager Response

    Unfortunately with the power outage and recent storm, this cabins phone & refrigerator were not working properly. The phone company was called, but with the multiple phone outages in the area caused by the storm, the fix is not immediate. The refrigerator has been replaced.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    Peaceful Pines

    A Guest from San Jose, CA recommends this property
    Stayed 2 days in February, 2010

    I would recommend this property only if the plumbing issues are fixed!

    Manager Response

    These guests stated the toilet upstairs was not flushing properly during their stay. The toilet was checked and there appears to be no current problem. I am thinking maybe there was a clog that resolved itself. If during your stay any problems occurr we are available by phone even after hours to address the problem. We don't want you to wait until you go home to let us know of any problems.

  • Overall satisfaction
    Services from rental manager
    Cleanliness
    Location
    Property condition

    with the economy the way it is all rental properties should be discounted

    Dave M from Lafayette, CA recommends this property
    Stayed 4 days in June, 2009

Big Trees Vacation Rentals 3365 Highway 4 P.O. Box 836 Arnold, California 95223 +1 (209) 795-4712 SierraVacationRentals@gmail.com

© 1999 - 2012 | Powered By Escapia | ClearStay | Terms of Use

Logon