MOST FREQUENTLY ASKED QUESTIONS
1. When can I make a reservation?
Answer: Reservations are accepted 12 months in advance.
2. What does "pet-friendly" mean?
Answer: The owners of "pet-friendly" cabins do allows adult dogs ( sorry, no puppies under 1 year and no cats), with owner approval. There is a limit of 2 dogs per visits and a charge of $25.00 per dog per stay may apply. Please see our complete pet policy
in our Property Rental Agreement. Dogs are never allowed on furniture and are not to be left alone in a home at any time.
3. How can I use the Blue Lake Springs Recreation Facilities?
Answer: You have to be staying in a cabin located in the Blue Lake Springs Subdivision. Then you are classified as a guest and may use the facilities of the Recreation Center which is called Snowflake Lodge. There are Guest Fees for this privilege. Click here
for the latest Guest Fees, amenities and pictures.
Blue Lake Springs - Snow Flake Lodge
4. How can I use the Sequoia Woods Golf Course?
Answer: Sequoia Woods Golf and Country Club is a private club separate from Blue Lake Springs Subdivision. You have to be staying in a cabin in which the owners are members of the Country Club in order to use the facilities.
You will also be required to pay the appropriate Guest Fees.
5. How far is Bear Valley Ski Resort?
Answer: 28 miles on Highway 4
6. Is there a Supermarket nearby?
Answer: Yes, Big Trees Market is located in the Meadow Mont Shopping Center on Highway 4 in Arnold. It is a large and well-stocked store.
7. What do I have to bring?
Answer: You have to bring sheets, towels, all personal toiletries. We provide a starter pack of paper towels, toilet paper, and dish soap. Extra paper products are the guests' responsibility. Our rentals are fully furnished. However, if you need any specialty
pot, pan etc., we advise you bring it along. Under certain arrangements, sheets and towels may be provided for an additional charge.
8. Is there a Linen Service?
Answer: No, however, we do carry a supply of linens & towels. Call our office for fees.
9. Is Firewood Provided in the Winter?
Answer: Yes, however, it is a good idea to bring those “Duraflame Firestarters” to make it easier to start a fire in case the wood gets wet or the kindling wood supply gets low.
10. When can I expect my security deposit to be refunded?
Answer: Any security deposits can take up to 21 days to be processed and returned. They are not credited back to cards or accounts but are sent in check form.
11. Do all cabins have internet and cable?
Answer: No. Amenities vary from property to property and are listed in the individual cabin descriptions as well as the amenities list. If it is not directly stated that a cabin has internet or cable service in the property description, those amenities are
not available on that property.
12. How can I use the recreation center facilities in Big Trees Village?
Answer: Rec center privileges is an option for Big Trees Village homeowners. Some choose to pay for guest use and some do not. Unlike the Snowflake Lodge in Blue Lake Springs, not all Big Trees Village properties
have access to the rec center. It will be noted in each cabin's description if there are guest recreation privileges or not. Additional guest fees apply for both rec centers.
13. Will I have cell phone service there?
Answer: Cell phone reception is spotty at best in the mountains. AT&T does not work between Murphys and Bear Valley. You may get some reception in areas of Dorrington and Arnold with Verizon, but do not expect to have access to your cell phone service while
in the area. AT&T and Verizon do work at the ski resort in Bear Valley.
14. How old do I have to be to rent a cabin?
Answer: You must be 25 or older to book any rental cabin. A valid copy of your driver's license is required to be on file with your signed rental agreement upon booking.
15. Why are the winter rates higher?
Answer: Winter heating costs for propane and electricity are taken into account.